Thank you everyone for your responses. Just to clarify any question, I am simply typing these messages in the presence of Harry with the addition of my own input. My statement of "not knowing about cars" was purely sarcastic, pertaining to the fact that Kelvin refused to speak with me under the presumption that I know not about cars.
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I know that there is not a job in the world that is so busy that you cant get on the forum just to get things straight for a minute or two.
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Anyone that has spent anything more than 5 minutes at this shop or at our home knows this is quite the contrary. When you own your own business, you have no set hours and your job comes home with you. I have yet to mention that we have a family that we have 0 time for.
Unfortunately this becomes apparent in this case, as we are having to take time away from home to finish an Evo clutch today that could have been done yesterday had we not spent all day on here playing post tag yesterday. On days that the phone rings off the hook, we will be lucky to get any labor done by 10pm so that we may get a chance to eat once that day.
We often go much out of our way to accommodate customers. They may come from states away dropping off cars at 9pm on a Sunday, taking them to and from the airport, perform road-side assistance, offer discount towing services, 24/7 tech support to our customers, 24/7 warranty work, and often a place to rest their heads. In addition to all of this we handle eBay sales, website sales and assistance, in store new and used parts sales, general service on all Japanese makes and models (often more), rebuilds and restorations, host discount dyno days at least once a month, and R&D- producing new products and items that assist in custom swaps around the world (5VZ mount kits, custom manifold flanges, and much more). The list goes on, but you get the idea.
Kelvin, we did not call you because of your actions here. If you cannot handle yourself in a mature manner (on the phone, nor on the forum), there is nothing I can say to change your mind or help you. Your posts seem quite confident that no one here can further help you. If this is how you feel, what more may I do?
Harry's attempts to assist you were futile as you may have heard but did not listen. Jim attempted to assist you as well, but when he would try to explain something you were curt and rude. Michael has spoken with you as well, to no avail. Your refusing to speak with me was frustrating and very demeaning. Customer service is two sided. You must be willing to listen and heed what is suggested.
Such antics have now been proven to everyone by refusing to check our suggestions in the case of the transmission. My assistance has yet again been refused.
My intentions are not to play internet tag. There is no one here that knows the deal other than you and myself, and it is only us than can change anything. I find your posts to be an attempt at a smear, and a statement that proclaims you no longer need us. If you do as we have asked and you still have transmission problems, that can be very easily taken care of. If the transmission returns under warranty and is proven to be caused by error of installation, it will be returned to your hands again. All I can do is try to offer advice on how to help the situation. If you are not comfortable with my advice, ask a few of the men that have stated the same already here in this thread.
As far as the "bicycle" comment, again immature as I highly doubt you remember off the top of your head the firing order of every vehicle you have ever worked on, or what color wire goes to the third pin of the second plug of the kick panel on a 89 Honda Civic. I remember a lot of things, but I don't proclaim to know all.
Just as in your case, we do not only perform MR2 swaps. Our shop specializes in swaps in general. We are not limited to MR2 business, although it is what we love/prefer to do. We were fully capable of assisting in the first 3 5VZ-FE Turbo MR2s under our roof, and we were more than capable of assisting in the completion of over 40 MR2 swaps that are on the road now. I may have 5 MR2s here now, but that is not counting the 4 Supras (1 7MGTE swap, 2 1JZGTE swaps, and a 2JZGTE swap), the Evo clutch, the GSR swap Civic, 4G61 turbo Colt, the 4G63 turbo Conquest, and the random Jaguar rebuild....
I think I have stated all that is necessary to be covered under this circumstance. I feel that nothing more can be said from either side that will prove one side or another. Anything past this would prove to be useless banter.