Baktash, where's my order?

[cstmx07]

Tash,
I ordered a Pro-Z MBC and a IC shroud 5 days ago( #1064), and according to the website, it has not been shipped. If you havn't shipped my order, can you refund the MBC? I need a MBC in the next two days, and I wish I would have just picked one up locally now. I would still like the shroud, since it is not manditory for my car to run. My WG Actuator is a 19psi, and I don't have a FCD.

Anyways, just as to some feedback for the website, it would be nice to see before your customers buy products, wether or not it is in stock. Therefor if they need something in the next few days, they are not wondering as to where their order is.

Thank You
-Roger-

[surfer8]

cstmx07 Where's my order. I payed you 7 weeks ago, and you haven't sent me my throttle body. You don't respond to E-Mails, PM's or paypal inquisitions.

[cstmx07]

I can't process anything via paypal, my account is frozen, plus I havn't had anytime to deal with a 4 year old who has to use his moms money. Alos way to hijack the thread.

Bak, still lookin for some help

[surfer8]

Your paypal account is frozen? Is that the reason you can't respond to E-mails or PM's?

Sorry for the threadjack.

[Ncturnal]

Originally Posted by surfer8

Your paypal account is frozen? Is that the reason you can't respond to E-mails or PM's?

Sorry for the threadjack.

Threadjack quite alright in this case, if not downright funny. Amazing is all I can say.

[Mister2.2]

Threadjack approved.


For the lulz.

[hypermr2]

Hey Baktash,

I placed an order through the website as well.... where's my order and my response?!

Gene

[Everett]

Originally Posted by Ncturnal

Threadjack quite alright in this case, if not downright funny. Amazing is all I can say.

+1 in that case! lol

[MarKill]

[baktasht]

Originally Posted by cstmx07

Tash,
I ordered a Pro-Z MBC and a IC shroud 5 days ago( #1064), and according to the website, it has not been shipped. If you havn't shipped my order, can you refund the MBC? I need a MBC in the next two days, and I wish I would have just picked one up locally now. I would still like the shroud, since it is not manditory for my car to run. My WG Actuator is a 19psi, and I don't have a FCD.

Anyways, just as to some feedback for the website, it would be nice to see before your customers buy products, wether or not it is in stock. Therefor if they need something in the next few days, they are not wondering as to where their order is.

Thank You
-Roger-

Roger,
You order on Thursday July 31st at 9pm (after business hours obviously, so basically order came in for Friday). Typically orders take 1-5 days for processing/shipment. Counting Friday it has been 3 business days. Your order is boxed, labeled and at the local FedEx depot of of a couple hours ago. You should be getting the tracking number emails a little later today. I'm not sure where you order from usually, but ordering from any online stores (even the huge department stores) takes around the same time.

And just some feedback for customers. If you are needing something within a couple of days, CALL FIRST so that we can prioritize your order. We even do overnight shipping for customers when they need stuff ASAP, but you really need to contact us first so that we know to take care of your particular order ahead of the others.

Originally Posted by hypermr2

Hey Baktash,

I placed an order through the website as well.... where's my order and my response?!

Gene

Gene, I'm not sure if you're posting as a joke or if you're serious. If you're serious, I have no way to deduct who you are from a screenname of "hypermr2" and no name or order number. Please PM me your first/last name and/or order number and I'll have a look.

[Ku-sama]

Originally Posted by baktasht

I'm not sure where you order from usually, but ordering from any online stores (even the huge department stores) takes around the same time.

Newegg.com - Computer Parts, PC Components, Laptop Computers, Digital Cameras and more!



but no one is as godly with their shipping as they are, they have 50% of their work force on shipping.

[Ncturnal]

Originally Posted by Ku-sama

but no one is as godly with their shipping as they are, they have 50% of their work force on shipping.

I'm not impressed. EMS Powered has 100% of their workforce on shipping.

[hypermr2]

PM sent... I sent 3 messages via email and through the website to modify my order. So far I have not gotten a response back.

Gene Chin

[baktasht]

Originally Posted by hypermr2

PM sent... I sent 3 messages via email and through the website to modify my order. So far I have not gotten a response back.

Gene Chin

Gene, I do my best to get to emails when there's time. And MR2_Josh answers all the emails that go to support@emspowered.com, and he does his best as well, but sometimes we do get quite busy. Give me a call when you have time today and we'll get you taken care of 512-686-2800

[Ku-sama]

Originally Posted by Ncturnal

I'm not impressed. EMS Powered has 100% of their workforce on shipping.

well... lets do some math



EMSPowered.com
1 employee

Newegg.com
4000 Employees per warehouse (3 warehouses)

100% of EMSPowered=1 person

50% of Newegg's 4000x3 = 6000

plus Baktasht isn't gonna get up at 3AM for you guys to make sure your stuff is on a special pick up at 4AM




(Once I know everything about Newegg, I continue to Newegg)

[KU_MechE]

Originally Posted by surfer8

cstmx07 Where's my order. I payed you 7 weeks ago, and you haven't sent me my throttle body. You don't respond to E-Mails, PM's or paypal inquisitions.

tash might just refund surfer8 and call it even. haha

[skillzo1]

Originally Posted by Ku-sama

plus Baktasht isn't gonna get up at 3AM for you guys to make sure your stuff is on a special pick up at 4AM




(Once I know everything about Newegg, I continue to Newegg)

I honestly wouldn't be surprised if he did.

[Ku-sama]

Originally Posted by skillzo1

I honestly wouldn't be surprised if he did.

funny part is you are right, but he works during those hours..... so that window is closed for the most part.

[surfer8]

Originally Posted by KU_MechE

tash might just refund surfer8 and call it even. haha

I think that tash is to much of a professional to get involved in something like that.

I wouldn't expect it or want it from tash. It's just a petty thing between cstmx07 and myself. I wouldn't waste the boards time with this but cstmx07 doesn't respond to anything else.

[hypermr2]

Wow... I have to give Baktash a lot of credit. He definitely took care of me. If you need something CALL him. Keep up the good work.

Gene