MR2 community = awesome bunch of people!

te51levin · 06-29-2008, 01:06 PM

Guys, our parts department at Lithia Toyota of Springfield has reached a couple of major milestones lately. The biggest one for me is that we now sell more parts to MR2 owners than we do to walk-in customers!

People here may not realize it, but my time is split between email, calls from MR2 owners, local repair shops, walk-ins, new car buyers looking for accessories, and trying to help the service advisors and technicians. My goal is now to sell enough MR2 parts that we can justify hiring someone else to run the front counter while I take care of you guys. The more MR2 business we do, the more likely that is to happen, and the better I can serve you in the future. It would mean faster response time from me, and a lot less stress and overtime, if there was someone else here to answer phones and take care of walk-ins.

Feedback points help too. I try to leave one for every buyer as soon as I finish that sale. Right now I have 49 points, but I have left 88 points for buyers. If you have done business with us recently and were happy with your purchase, please leave me some positive feedback if you haven't done so yet!

When we started this back in 2005 I never guessed we would see this kind of growth. I am really proud of what we have built, and it is all thanks to the loyalty and continued support of a community of very cool people! It is time to publicly say THANK YOU to all of you!

Ben · 06-29-2008, 01:34 PM

Thank you Aaron! Your discounts have helped a lot of people and your customer service is the best!

Hire me!!!!!!!!!!!!!!!

mr2greasemonkey · 06-29-2008, 03:53 PM

Great job Aaron, hope to see you at Medford this year!

te51levin · 06-29-2008, 03:59 PM

Thanks Zai - I will try to make it. Been fighting a bit to get motivated this year (too much stress, not enough social life, health problems, bills etc) but I think I will be there!

tech2 · 06-29-2008, 11:05 PM

Nice work!

b.18tuner5875 · 06-29-2008, 11:15 PM

you provide an awesome service aaron i really dont know how i wouldve made my mr2 run without your services

kbrew8991 · 06-29-2008, 11:53 PM

what, 100% & 51 reviews isn't good enough... geez man

te51levin · 06-30-2008, 12:55 AM

Bah! That's not my main point, Ken. My main point is that this has been an incredible community to work with (or work for), and I really feel honored and blessed to have this kind of support!

Again, THANK YOU ALL!

kbrew8991 · 06-30-2008, 01:07 AM

I know, giving you a hard time

thanks for all the hard work, whenever I need a new stock part you're the first person I contact

lsgheero · 06-30-2008, 04:21 PM

I second that Aaron, while i haven't ordered anything yet (i will have my shiny new TVIS paid for within the next week!). Just the advice you give to fellow members its like having a copy of the bgb for those to lazy to search google :P

Don't worry I will rate ya

:P

Keep up the good work!

mr220v · 06-30-2008, 05:48 PM

Now all we need is support for all those items that don't appear in the US parts catalogs...easier said than done I guess.

te51levin · 07-01-2008, 12:15 PM

You're not kidding. While Toyota does keep some parts in stock in the US (20V and GenIII gasket kits, timing belts, tune up parts, etc), there are still a lot of things I can't get.

06-29-2008, 01:06 PM	#1 (permalink)
te51levin LithiaToyotaParts.com Join Date: Oct 2005 Location: Copperhead Road Posts: 3,699 Thanks: 50 Thanked 324 Times in 268 Posts My Google Map iTrader Rating: (193/100% )	MR2 community = awesome bunch of people! Guys, our parts department at Lithia Toyota of Springfield has reached a couple of major milestones lately. The biggest one for me is that we now sell more parts to MR2 owners than we do to walk-in customers! People here may not realize it, but my time is split between email, calls from MR2 owners, local repair shops, walk-ins, new car buyers looking for accessories, and trying to help the service advisors and technicians. My goal is now to sell enough MR2 parts that we can justify hiring someone else to run the front counter while I take care of you guys. The more MR2 business we do, the more likely that is to happen, and the better I can serve you in the future. It would mean faster response time from me, and a lot less stress and overtime, if there was someone else here to answer phones and take care of walk-ins. Feedback points help too. I try to leave one for every buyer as soon as I finish that sale. Right now I have 49 points, but I have left 88 points for buyers. If you have done business with us recently and were happy with your purchase, please leave me some positive feedback if you haven't done so yet! When we started this back in 2005 I never guessed we would see this kind of growth. I am really proud of what we have built, and it is all thanks to the loyalty and continued support of a community of very cool people! It is time to publicly say THANK YOU to all of you!

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06-29-2008, 01:34 PM	#2 (permalink)
Ben Same In The End Join Date: Aug 2006 Location: Oceanside, CA / Reno, NV Posts: 4,274 Thanks: 20 Thanked 309 Times in 284 Posts My Google Map iTrader Rating: (16/100% )	Thank you Aaron! Your discounts have helped a lot of people and your customer service is the best! Hire me!!!!!!!!!!!!!!!

06-29-2008, 03:53 PM	#3 (permalink)
mr2greasemonkey Once again....yups Join Date: Sep 2005 Location: Portland, OR Posts: 1,658 Thanks: 4 Thanked 63 Times in 42 Posts iTrader Rating: (0/0% )	Great job Aaron, hope to see you at Medford this year!

06-29-2008, 03:59 PM	#4 (permalink)
te51levin LithiaToyotaParts.com Join Date: Oct 2005 Location: Copperhead Road Posts: 3,699 Thanks: 50 Thanked 324 Times in 268 Posts My Google Map iTrader Rating: (193/100% )	Thanks Zai - I will try to make it. Been fighting a bit to get motivated this year (too much stress, not enough social life, health problems, bills etc) but I think I will be there!

06-29-2008, 11:05 PM	#5 (permalink)
tech2 Some Skills Join Date: Jun 2006 Posts: 76 Thanks: 5 Thanked 0 Times in 0 Posts iTrader Rating: (0/0% )	Nice work!

06-29-2008, 11:15 PM	#6 (permalink)
b.18tuner5875 No Gracias Join Date: Jun 2007 Location: Grand Rapids, Michigan Posts: 425 Thanks: 36 Thanked 15 Times in 14 Posts iTrader Rating: (4/100% )	you provide an awesome service aaron i really dont know how i wouldve made my mr2 run without your services

06-29-2008, 11:53 PM	#7 (permalink)
kbrew8991 gimme some turns Join Date: Apr 2006 Location: Houston, TX Posts: 1,685 Thanks: 76 Thanked 82 Times in 70 Posts My Google Map iTrader Rating: (5/100% )	what, 100% & 51 reviews isn't good enough... geez man

06-30-2008, 12:55 AM	#8 (permalink)
te51levin LithiaToyotaParts.com Join Date: Oct 2005 Location: Copperhead Road Posts: 3,699 Thanks: 50 Thanked 324 Times in 268 Posts My Google Map iTrader Rating: (193/100% )	Bah! That's not my main point, Ken. My main point is that this has been an incredible community to work with (or work for), and I really feel honored and blessed to have this kind of support! Again, THANK YOU ALL!

06-30-2008, 01:07 AM	#9 (permalink)
kbrew8991 gimme some turns Join Date: Apr 2006 Location: Houston, TX Posts: 1,685 Thanks: 76 Thanked 82 Times in 70 Posts My Google Map iTrader Rating: (5/100% )	I know, giving you a hard time thanks for all the hard work, whenever I need a new stock part you're the first person I contact

06-30-2008, 04:21 PM	#10 (permalink)
lsgheero RAR! Join Date: Feb 2007 Location: Arizona Posts: 747 Thanks: 9 Thanked 31 Times in 31 Posts My Google Map iTrader Rating: (1/100% )	I second that Aaron, while i haven't ordered anything yet (i will have my shiny new TVIS paid for within the next week!). Just the advice you give to fellow members its like having a copy of the bgb for those to lazy to search google :P Don't worry I will rate ya :P Keep up the good work!

06-30-2008, 05:48 PM	#11 (permalink)
mr220v Beams Owners Group Join Date: Mar 2006 Posts: 2,529 Thanks: 13 Thanked 176 Times in 147 Posts iTrader Rating: (11/100% )	Now all we need is support for all those items that don't appear in the US parts catalogs...easier said than done I guess.

07-01-2008, 12:15 PM	#12 (permalink)
te51levin LithiaToyotaParts.com Join Date: Oct 2005 Location: Copperhead Road Posts: 3,699 Thanks: 50 Thanked 324 Times in 268 Posts My Google Map iTrader Rating: (193/100% )	You're not kidding. While Toyota does keep some parts in stock in the US (20V and GenIII gasket kits, timing belts, tune up parts, etc), there are still a lot of things I can't get.